How to transform the artificial intelligence of agents into a real value of companies – opinion

By Tiago Esteves

We are in a decisive moment when AI -AI AI factors can behave, identify and generate positive results without fixed human intervention – transforms commercial operations. We are talking about a reality that represents a great opportunity, ready to become 6 billion digital labor markets (From the English languageTrillion ) Dollars. great Most information managers, all over the world

(84 %) believe that artificial intelligence will be important to work like the Internet – however, browsing the complexities of this technology successfully is very important to achieve its full potential.

Since startups and artificial intelligence solutions overwhelm the market, IT managers need solutions that provide concrete quality and productivity, and exceed the demonstrations that attract attention.

1. Overcoming the challenges of integration and other complications is necessary for artificial intelligence to become a real success. To overcome these obstacles and increase the return on investment, information technology managers must focus on the following strategic columns:

Development of the strategic and integrated Amnesty International approach

Instead of following the isolated artificial intelligence projects, CIOS must adopt a standard approach to standards, define joint operations and standards throughout the organization, and ensure developmental improvement and better return.

2. It is important to deal with artificial intelligence as an integrated layer of intelligence, not only as a specialized tool. This requires the creation of an experience from the top to promotion to promote acceptance widely. The deep unified platform for the creation and implementation of agents can significantly increase operating improvement, reduce safety risk and reduce costs.

Create a database

The effectiveness of the artificial intelligence agent is directly related to the data he can access. Each transformation begins with artificial intelligence with the preparation of basic technology. Institutions need a system to connect business data and valuable descriptive data, providing agents the necessary context. Standardizing data is mandatory. Information technology managers must lead initiatives to ensure that data clean and consistency and easily available, eliminate silos and update infrastructure. with Ruling

3. And the integration of strong data, it will also be possible to open valuable visions of the archived data.

IA guarantee responsible and reliable

4. In the organized sectors such as financing, health and the state, IT managers face unique pressure to ensure the official use of Amnesty International and respond to strict compliance requirements. Building confidence in technology is essential, based on transparency (see what the agent did), explains (understanding the reason for his action) and controlling (knowing what to do after that).

The alignment of artificial intelligence with the goals of work and showing value

The technical ability itself is not enough. IT managers must align artificial intelligence initiatives with the most comprehensive work objectives. They must clearly explain how artificial intelligence enhances growth, increases efficiency and improves experiences for both customers and employees.

5. By focusing on concrete results, information monitoring can prove that artificial intelligence is strategic assets, not modernity. Delivery of the purpose of digital work and its benefits in transparency is very important, with a highlight of how to reduce automation from frequent tasks and increase professional satisfaction.

Manage the human element to adopt artificial intelligence

CIOS also acts as educational directors, proactively processing cultural resistance and promoting innovation. Natural concerns should be dealt with about the displacement of jobs and workflow, explaining how Amnesty International can increase human capabilities, allowing employees to focus on the strategic, creative and higher value. Determining the factors of change within the organization can increase dependence from the bottom to the top.

Continuous establishment and improvement are necessary, as they combine them in the workforce strategy to teach employees to eradicate IA literacy and how to cooperate with agents, as well as basic “human” skills, such as the ability to adapt, cooperation and emotional intelligence. Defining measurable goals for rehabilitation confirms their importance.

It is important to address professionals’ doubts, and the participation of victories and the clear value of “colleagues” of digital work, such as improving the decision in the first call. Gamification and incentives can stimulate employees to adopt artificial intelligence.

To cancel the full capabilities and return on AI’s investment for the agent, managers must determine the ownership of the adoption of a strategic, comprehensive and humanitarian approach. When combining artificial intelligence with data and automation, adopting a future where artificial intelligence and human intelligence work cooperatively, the accumulation of service can move in complications, enhance innovation, and lead its organizations to unprecedented efficiency and long -term success.