Appian I just provided news of the software platform that allows the creation and management of commercial operations that enhance the use of artificial intelligence and the development of agents to accelerate tasks. Matt Kalkins, CEO and co -founder of North America, He argues that artificial intelligence agents are The most important expression of artificial intelligence at this time, but there are risks if technology is not implemented in the right way and with high -level safety, privacy and ethics systems.
Matt Calcins warns: “Artificial intelligence agents are very popular, there is a lot of talking about them, but there are companies that give priority because they are the first instead of priority.”. For the executive authority, ““This year, artificial intelligence agents will be not controlled by news (…) they do strange things,” he said in a joint interview during the Appian World 2025 world.
“It is extremely important for artificial intelligence agents to be created with the right protection, ”Appian CEO warns. Applications that do not have the necessary guarantees and protection will be based on these wrong behaviors, which can cause damage to companies and generate disappointment with technology. For example, he said that the story of an agent created to help increase the company’s product sales and I think the best way to do this was by offering products.
“The agents are bad when they are hallucinations because they have hallucinations at work and represent hallucinations,” Matt Calkins explains, stressing this on the Appian platform that will not happen.
Safety is at the highest level
“Our agents work within the operations, in safety designed for security, and they have the protection to fulfill the tasks provided to them,” says Matt Calcins.Enhancing the company’s offer to protect information. The logic is that the customer data is never extracted from the data tissue, with the agents who follow tangible instructions and definitions, with limited access to information based on user accreditation data and checking all the steps that have been implemented. “We have the highest protection if security and certificates and deny these requirements.”
The rule is fabric data, which links agents with all company data. When they work in the process, “they are not allowed to do anything other than a prescription process,” and so on.It is safer and more powerful because pre -writing are complex procedures from the different stages that can be reviewed, so they are safe“.
This confirms that Appian works with artificial intelligence for two decades, says Matt Calkins that the company does not work for noise but rather to create value.
“People are deceived by a vision of what they will get in this first generation of technology from agents unless they choose the appropriate agents“The CEO of Appian said.” Logical agents in operations and when they are combined, they acquire a purpose and analogy. “
In this opinion, Appian is betting and so on Artificial intelligence agents played a major role in the company’s ads on Appian World 2025What happened this week in Denver, in the United States. Customer membership numbers grow artificial intelligence technology rapidly, as 70 % of technology companies are adopted and 7.5 times a use this yearWhich stems from recognition of the way the platform differs in managing operations, safety and ease of implementation.
“Our history will be related to the value that we create for many institutions with easy and safe access to technology,” says Matt Calkins, explaining that on the Appian platform, AI’s technology adds to developments that have been conducted in recent years, with the same protection of security and review.
The co -founder of the company and the CEO argues that all artificial intelligence models must reveal their sources, and that this is a way to bring confidence and safety to the operations. “We have to protect business data and personal data,” explains Calcins, is favorable to enhance legislation in this field and defender of the AI law in the European Union.
“The information is what makes Amnesty International valuable and we have to respect the value that the data brings,” he says.The legal regulations of Amnesty International in Europe require critical decisions, such as the mission of credit or jobs, always with human supervision. This means that artificial intelligence must be combined into a serial and cooperative system..
This bet is recognized by customers. Organizations are interested in innovation, and also with safety, and they have clients in highly organized areas, such as financial and health services, as well as in the public sector. “Everyone looks at security issues and realizes the difference,” he says, admitting that some competitors can have different strategies.
“Customers can decide the risks they want to tolerate (…) We guarantee that we do not train our model with their data,” says Matt Calcins.
Ensure value with betting on artificial intelligence
During Appian World 2025, Matt Calkins, which has already opened the central point in the idea that artificial intelligence should bring the value of work. Industry “Investing in artificial intelligence was more than the creation of railways (United States) or Apollo,” he says.. But for Appian AI, it only meanings in operations and acting as a worker and not only as support.
“Artificial intelligence has been made in an operation and an operation is performed to integrate digital workers,” says Matt Calcins.
But this does not mean that a person has been removed from the equation. “I think human beings are necessary. They have a better evaluation, responsibility and sympathy. “It is better to communicate with other people,” says Appian CEO.. They can benefit from “famous efficiency” with artificial intelligence agents to do routine work, leaving free time for creativity and critical processes.
The new Appian 22.5 release wants to simplify the creation of agents, and already integrate some agents who do basic tasks and give customers the ability to quickly create new agents with Agent StudioIt is still in the experimental version but can be already experienced by customers.
This is one of the news that Appian has shown this year, but there is more, such as the AI document center, which is already in the final version and allows us to manage complex document formats with the flexibility of supporting high, reliable and expanding work burdens. or Smart search for research that goes beyond indications to understand the contextCover all data from the data texture, regardless of formats.
See some Appian World 2025 photos
For the CEO of the company The agents will be able to work in all industries and speed up operations. And they will continue to achieve a lot of value in the coming years.
“I think the world still needs a few years to digest the impact of artificial intelligence, and the following trends will be associated with artificial intelligence,” he says.
Writing Note: Travel SAPO to Appian World inviting the company.
