Mar Villacorta, responsible quality; Rosa Lubo, head of the clinical analysis service of Hortega de Valdolide.
he Horteja de Valdolide River Hospital He suffered from one Noticeable improvement in efficiency and quality Of its services thanks to the merging New techniques in the service of clinical analysis And unifying the accredited quality management system. WolfHead of Clinical Analysis Service, and Mar VillacortaResponsible for the quality service at the center, in detail the progress made in the areas of each of them.
to implement DXA5000 Sampling Director This means a milestone in improving the analytical process. According to LOBO, this technique allows to define urgent samples priorities through a dynamic road that guarantees the results to the maximum for 60 minutes. “The results are available on average 38 minutes in urgent tests”Stand out. In addition, samples of patients in hospital, which should be previously verified before 11:00 am, are now available for selection at 9:30 am. “
There is another distinguished progress, which is the decrease in the delivery times of external consultations and initial care, which has passed 24 hours with an average of 4 hours. “This allows doctors to plan to drain the patient or perform supplementary tests more quickly,” Wolf countries.
Since the arrival of automation, “urgent and routine tests have been integrated, improving response times and improving personal and detector,” according to Lucor. In this sense, cooperation with Beckman Cukel, who managed DXA5000 “We were allowed to work with urgent and routine samples on the same platform with very satisfactory results.”
The new system has also allowed a significant reduction in pre -health, analytical and post -channel errors. “Lovely mistakes are the most common, but with automation, we reduced problems such as poor quality stickers and print errors”Explain the wolf. Technology also helps discover tubes with insufficient amount of serum for the required tests.
The sampling manager also discovers errors, correcting errors in identifying pipes, and avoiding delaying treatment. “We have greatly reduced samples without signs or bad identification, which directly affects patients’ safety.”Add the wolf.
In addition, sampling tracking has improved significantly. “Now we can determine the course of each sample at all times, which allows us to guarantee the safety and reliability of the results.”He explains.
With the arrival of the new self -alignment, training programs were implemented for laboratory employees. “From the first moment we have created a preliminary training protocol for all higher clinical diagnostic technicians“Lubu points out. In addition, an advanced training program is designed to provide tool technicians who allow them to correct complex accidents.
“We have The presence of the Becman Collery Technician In the laboratory, responsible for maintenance and continuous training of our professionals, “Lobo adds.
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Rosa Lubo, head of the clinical analysis service. |
Standardly, the technological renewal of the Western Valdolid Health region (ASVAO) allowed to maintain compliance and improve compliance with UNE standards in ISO 15189 and ISO 9001: 2015. Lobo asserts that “in the areas approved by ISO 9001: 2015, technological renewal requires only documentary adjustments and training, while in the areas approved by UNE in ISO 15189, ENAC must be notified”. It has ASVAO already a total of 21 quality accreditation and certificates.
Villacorta adds that “It allows us to comply with these regulations to ensure that our procedures not only meet international standards, but also provide us with a continuous improving framework.”
“Inside the approved areas, we have a comprehensive control of every operation,” says Villacorta. “This includes the calibration of equipment to a clear definition of the responsibilities of each professional within the quality system.”
For its part, Mar Villacorta emphasizes the importance of the quality management system based on ISO 9001: 2015 UNE in ISO 15189. “These criteria allow us to measure and compare ourselves with other health organizations, in order to constantly improve.”He says. In addition, the extension of the scope of certificates to services, units and new primary care centers was overcome thanks to the commitment of health employees. “The big challenge was that the professionals accepted an additional time to quality, but they understood that it gives them improvements in day to day.”Villacorta notes.
One of the columns of this system is the use of patient satisfaction surveys and professionals. “These investigative studies help us discover our weaknesses and strengths, allowing us to define improvement actions,” explains Villacorta. The same thing that adds that, as a drop for the future, “The Department of Primary Care and Hospital Care for ASVAO supports the quality unit in its commitment to prove, every year, hospital units or services and a more health center.”
The hospital has chosen an integrated model as the most experienced services are cooperating with those that were combined into the quality system. “Our testimony is designed as a comprehensive system, where every service and unit shares a joint documentary hierarchy.”Villacorta points. In addition, the UNE accreditation has strengthened in ISO 15189 reliability and the integrity of diagnostic results. “The use of the brand in our reports ensures that the applicants test the quality of our work,” he says.
“Thanks to coordination with other hospital services, we were able to carry out effective operations that allow the rapid decision -decision -making based on high -resolution results.”Villacorta stands out. The continuous training and monitoring of the procedures was the key to achieving this level of quality.
Finally, Villacorta highlights the sustainability strategy of the quality system, which means an organized process to integrate new services, internal and external reviews, and continuous accompanying the quality unit for professionals. “New services and units are added to the” ISO Asva “family, which enhances our commitment to continuous improvement”He concludes.
Mixture Advanced technology and quality management system Solid Río Hortega was placed as a reference in the hospital’s efficiency and security. All of the automation of clinical analysis service, the issuance of certificates and the dependence in quality has shown its positive impact on patient care, reducing response times and errors and improving coordination between services. A strategy will undoubtedly continue to make a change in the future of the hospital.
The information published in the medical writing contains data, data and data from official institutions and health professionals. However, given any questions related to your health, consult the opposite health specialist.
